Here's a few answers to some common questions.
SHIRTS & DESIGNS
What brands do you print on? I am very picky about the way my designs look on the clothing I source. Quality is always my first priority, but I do change between American Apparel, LA Apparel, Bella + Canvas, or Jerico based on what colour, style or fabric best suits the design.
How do I know what size shirt to order? Each product refers to the garment it’s printed on, refer to the manufacturers sizing details.
How should I care for my shirts? Will they shrink? Although I choose manufacturers that claim to be preshrunk, I recommend you wash your shirts inside out and hang/air dry to prevent any possible shrinking and to help preserve the print/design as long as possible.
What type of printing process is used on your apparel? All of our clothing are screenprinted with water-based inks which leaves an extremely soft print.
Do you print your own shirts? Yes, everything is printed in the Done Studio. This gives me the flexibility to experiment with fabrics, designs & colours, but limits the volume I can produce.
Will you notify me when you release a new design or restock a current design? Of course. The best way to get up-to-date information is to follow me on instagram or facebook. I regularly post updates about products as well as occasional sales and specials.
Do you do custom design or website work? Not as Done Creative. If you like my designs/style and are interested in hiring a professional designer you can contact me through design company, ROAM Media, for any design or illustration inquiries.
Do you accept designs from third parties? No, sorry. Done Creative is a personal passion project and I personally create all designs and prints.
How long does it take for shirts to arrive? I'm a one-person operation and print in small batches. Please allow 2 weeks for shipping within Canada and 4-6 weeks within the USA.
What shipping method do you use? Standard shipping for orders in Canada are shipped via Canada Post.
How much does shipping cost? It depends on your country and the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “update total” button. *Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.
Do you ship internationally? We ship within North America but unfortunately do not ship overseas at this time. *Please note: Orders shipped outside Canada are subject to regular customs duties and fees levied by the destination country.